PRIVACY POLICY OrdinaryConvo · Last updated: August 14, 2026 This Privacy Policy explains how ItsAllGoodGames (“we,” “us,” or “our”) collects, uses, and shares information when you use the OrdinaryConvo mobile application (the “App”). We are based in the United States. If you do not agree with this policy, please do not use the App. 1. INFORMATION WE COLLECT Account information To create an account we collect your email address and a display name. If you sign in with Google or Apple, we receive your email address and name from that provider. Passwords for email accounts are handled by Firebase Authentication and are never stored on our servers in plain text. Learning activity We store your progress so the App works across sessions: topics started and completed, vocabulary marked as learned, practice streaks, experience points, your best grade score per topic, your selected learning language, and your appearance preference. Practice content you submit (written answers and voice recordings) When you practice a conversation topic, you may answer either by typing or by speaking: – Voice recordings. If you choose spoken practice, the App records your answer using your device’s microphone (with your permission). The recording is sent to our server and forwarded to a speech-to-text provider — Groq, or OpenAI if Groq is unavailable — to be converted into text. We do not store your audio on our servers; it is processed in memory and discarded once transcribed. A copy of the recording may remain temporarily in the App’s cache on your own device; clearing the App’s storage or uninstalling the App removes it. – Written and transcribed answers. Your answers are sent to OpenAI to generate a grade and feedback. We do not store the text of your answers. Only the resulting numeric score is saved to your progress record. Your account identifiers (email, name, user ID) are not included in the content we send to these providers. Subscription information Purchases are processed by Apple or Google. We never receive your payment card details. RevenueCat provides us with your subscription status (active, renewed, expired) so we can unlock premium features. Advertising information The free version of the App displays ads through Google AdMob. AdMob may collect device and advertising identifiers and similar technical data. We request non-personalized ads for every ad request in the App. We do not operate an App Tracking Transparency prompt and we do not track you across other companies’ apps or websites for advertising purposes. Information we do NOT collect We do not collect precise location, contacts, photos, health data, or browsing history. We do not run any analytics, crash-reporting, or user-profiling SDK, and we do not log IP addresses in our application servers. 2. HOW WE USE INFORMATION – To create and secure your account and sign you in. – To deliver core functionality: lessons, progress tracking, transcription, and AI grading. – To apply free-tier usage limits and to unlock subscriber features. – To display advertising in the free version. – To send account-related email such as verification codes. – To detect abuse and to comply with legal obligations. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. 3. SERVICE PROVIDERS WE SHARE DATA WITH We share limited information with the following processors, each solely to operate the App: – Google Firebase Authentication — account creation and sign-in. Shared: email, name, authentication credentials. – Supabase — database hosting. Shared: account and learning-progress records. – Google Cloud Run — application server hosting. Shared: data in transit to our API. – Groq — speech-to-text transcription (primary). Shared: voice recordings (no account identifiers). – OpenAI — AI grading, and speech-to-text if Groq is unavailable. Shared: voice recordings and practice answers (no account identifiers). – RevenueCat — subscription management. Shared: account identifier, subscription status. – Google AdMob — advertising in the free version. Shared: device and advertising identifiers. – Resend — transactional email delivery. Shared: email address. We may also disclose information if required by law, or to protect our rights, users, or the public. 4. DATA RETENTION – Account and progress data: retained while your account exists. – Voice recordings: not retained on our servers. – Practice answers: not retained on our servers; only the resulting score is stored. – Verification codes: stored hashed and expire shortly after being issued. 5. YOUR RIGHTS AND CHOICES Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to withdraw consent, and to object to or restrict certain processing. Residents of the EEA/UK (GDPR) and of California (CCPA/CPRA) have these rights; we do not discriminate against you for exercising them. Deleting your account You can delete your account at any time from inside the App: open the Profile tab and tap Delete Account. After you confirm, your sign-in credentials and your account record — including your learning progress, streaks, and scores — are permanently deleted immediately. This cannot be undone. If you are unable to access the App, you may instead request deletion by emailing itsallgoodgames@gmail.com from the address associated with your account, and we will delete your account and personal data within 30 days, except where we are required to retain records by law. Other choices – Microphone: spoken practice is optional. You can decline or revoke microphone permission in your device settings and continue using written practice. – Advertising: you can limit ad tracking in your device settings, or remove ads entirely by subscribing. 6. SECURITY Data is transmitted over encrypted connections (HTTPS/TLS) and stored with reputable providers. Authentication is handled by Firebase. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. 7. CHILDREN’S PRIVACY The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it. 8. INTERNATIONAL USERS We operate in the United States. If you use the App from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate, which may have different data protection laws than your country. 9. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, for material changes, provide notice in the App or by email. 10. CONTACT US ItsAllGoodGames Email: itsallgoodgames@gmail.com
